This WFM is the worse one I've ever shopped. Not only do their berries have fungus, but also have problems with bag refund. Almost every time, I have to ask for it for different reasons.
The most recent one was I went to the store and bought 15 items(juice,melon, meat and baby food). The cashier put raw meat with baby food together. I used another bag to separate the meat and baby food. When I asked for a bag refund for the additional bag, the cashier and another cashier started criticizing in front of me for using the additional bag. They kept criticizing for using too many bags and repeatedly asking me to read the policy carefully over a minute. (But the policy does NOT mention the number of items should be in one bag.)
I have been shopping WFM over 10years in multiple states as well as different stores in NYC. This experience was extremely horrible and unbelievable. I've never seen it in any WFM. I think the management needs significant improvements, their employee training has a lot of problems.
Security at the door always has a scowl look on their face. The staff is never helpful (except for the butchers) when looking for items or knowledgeable about food in general. It's always busy unless you go early in the AM. Fruit is grossly overpriced and a lot of times the fruit is old. The meat market is great as well as cheese and beer selection.
My mother got caught shoplifting at this wholefoods. She was shoplifting for a friend. Unfortunately my mother and her friend got caught. My mother had her grandson with her and her friend had her daughter with her. The Whole Foods store security person took them upstairs. They told my mother that if she signed a form and showed them the ID they wouldn't press charges. That turned out to be a lie because they called the police to press charges. The thing is what my mother did was wrong but she didn't take a huge amount EV items that word a lot of money from this location. On the other hand there have been other people who stolen much more what a higher value and I've never called the police on them and they have records on about this. They could have let my mother go but they chose not to what other shoplifters they like about their discretion shoplifters of stolen a lot more. What my mother did wasn't right it was stupid but they gave their word and they didn't have the intention of keeping it. There was also a sales associate who had no Authority who was taunting my mother who's disfigured due to a tragic accident childbirth. My mother was there with her grandson the Hat security lady and a worker I'm blonde Spanish woman we're making fun of my mother and they were being very sadistic and their jokes. What the staff worker and security woman did may not have been illegal as what my mother did but it was immoral and unethical. They had promised not to press charges if she showed them her ID and sign some paperwork then they arbitrarily chose to press charges. They have records of other people who have stolen a lot more who they've let go. It is my belief that the reason that the security person chose to press charges against my mother was to be vindictive because she did not like her. The security guard lady and the staff worker we're taking sadistic Joy in my mother's predicament they seem to enjoy calling the police and watching her get what she deserved. How do you select who to press charges against and who not to if shoplifting is supposed to be treated equally? I write this not to excuse what my mother did but just to highlight the ugliness of the situation.
Massive, convenient location, beautiful layout and design, full of delicious nourishment. When I was visiting last Friday there were no eat-in bowls left. Peter went and personally hand washed a bunch for me and a few other hungry folks. My hero 😍 Awesome eating area upstairs. Could have hung out all afternoon
I love all the whole foods locations. Most of them except the one on 23rd street has seating. I've been known to hold meetings there. There's a great selection of brands and it's always great to discover and try a new product. Other than the long organized lines, I get excited every time I'm near a wholefoods. I love their 2 for $6 meals. I remember when they were $5. They must be pretty popular.